Enterprise Application

Background

It is a comprehensive enterprise system from a world-eading company in IT industry. This system integrates all standalone suites into a single installation with a single interface for management, and one application to license and get maintenance agreements on. Those standalone suites include Identity Management Suite, Integration Suite, Communications Suite, Application Platform Suite, Availability Sutie, and Web Infrastructure Suite.

Challenge

Thanks to excellent product lifecycle management and an uncompromising dedication to quality assurance, this client needs superior translations for user-interfaces, online help and documentation. To meet these expectations, we face the following challenges:

  This client has specific reference materials, glossary style guides and so on, which are a bit different from general Microsoft references.
  This client often has several large localization projects at once, and other times very few or none.
  Special encoding requirements, such as EUC-TW, are not supported by Windows-based machines.
  This client utilizes many cutting-edge technologies and concepts.

Implementation

As an experienced and proactive provider in the localization industry, E-C is willing to spare no effort to meet a client's specific requirements. The following are the implementation procedures used on thisprojects:

  Purchased a specialised workstation to meet the special encoding requirements.
  Prepared comprehensive project kit for an easy reference.
  Maintained a dedicated team (translators, editors, proofreaders, engineers, project managers, account manager) for this client, and continuously optimized this team.
  Trained team members on a regular basis to keep pace with the client’s new technologies and concepts.
  Appointed professional project managers to deal with dozens of multilingual projects simultaneously.


Conclusion

Through well-executed localization solutions, tremendous effort and considerable teamwork, E-C has provided this client with CCK (Simplified Chinese, Traditional Chinese and Korean) localization services for five years and has become one of its main Asian localization service providers.